Data Protection Effective: January 2025 Philippines

ph 360 Privacy Policy

Your privacy matters to us. This Privacy Policy explains what personal information ph 360 collects, how we use it, and the steps we take to keep it safe. By using our platform, you agree to the practices described here.

Your data is encrypted end-to-end No data sold to third parties Identity verified securely Mobile-first platform for Filipino players GCash & Maya payments protected You control your data preferences Your data is encrypted end-to-end No data sold to third parties Identity verified securely Mobile-first platform for Filipino players GCash & Maya payments protected You control your data preferences

Quick summary: ph 360 collects only what is necessary to run your account and process your transactions. We do not sell your personal data to any third party. This policy applies to all players accessing the platform from the Philippines.

1. Information We Collect

When you register an account with ph 360, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required before withdrawals can be processed. During your use of the platform, we automatically collect technical data such as your device type, operating system, browser version, IP address, and session timestamps. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for Filipino players. We collect transaction records including deposit amounts, withdrawal requests, payment method details, and game activity logs. If you contact our support team, we retain records of that correspondence to help resolve any follow-up queries efficiently. We do not collect sensitive personal information beyond what is strictly necessary for account management, identity verification, and regulatory compliance.

2. How We Use Your Information

ph 360 uses the information we collect primarily to operate your account, process deposits and withdrawals, and deliver the gaming services you have signed up for. Identity and age verification data is used to confirm that you meet the eligibility requirements to use the platform in the Philippines. Transaction data is used to process payments accurately, detect fraud, and comply with anti-money laundering obligations under applicable Philippine law. Technical and session data is used to maintain platform security, investigate any reported issues, and optimise performance across mobile and desktop devices. We may use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or this privacy policy. Where you have opted in, we may also send you promotional communications about offers available on ph 360 — you can withdraw this consent at any time by contacting support. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. Sharing Your Information

ph 360 does not sell, rent, or trade your personal information to any third party for marketing purposes. We share your data only in the limited circumstances described here. We work with trusted payment processors and identity verification providers who handle your data solely to complete the services they provide to ph 360 — these partners are contractually bound to protect your information and may not use it for any other purpose. We may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, including in connection with anti-money laundering investigations or fraud prevention. If ph 360 undergoes a business restructuring or acquisition, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We will never share your personal data with advertisers or data brokers. Any third-party service providers we engage are carefully vetted and required to maintain data security standards consistent with our own.

4. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial record-keeping requirements. Support correspondence is retained for a reasonable period to assist with any follow-up queries or disputes. When data is no longer required for any lawful purpose, we securely delete or anonymise it in accordance with our internal data management procedures. You may request the deletion of your account and associated personal data by contacting our support team, subject to any legal retention obligations that apply at the time of your request.

5. Cookies and Tracking

ph 360 uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and maintain the security of your session. Essential cookies are required for the platform to function and cannot be disabled. We may also use analytics cookies to understand how players navigate the platform so we can improve the experience over time — these cookies collect aggregated, non-identifiable data only. We do not use third-party advertising cookies or allow external ad networks to track your activity on ph 360. You can manage your cookie preferences through your browser settings, though disabling essential cookies may affect your ability to use certain platform features. By continuing to use ph 360 after being informed of our cookie practices, you consent to the use of cookies as described here.

6. Your Rights

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to correct any inaccuracies, and to request deletion of your data where no legal retention obligation applies. You also have the right to withdraw consent for any processing that is based solely on your consent, such as receiving promotional communications. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe and in accordance with applicable Philippine data protection law. If you believe your data rights have not been respected, you have the right to raise a complaint with the relevant data protection authority in the Philippines. ph 360 is committed to handling all data rights requests fairly, transparently, and without undue delay.

7. Security Measures

ph 360 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols. Access to personal data within ph 360 is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security reviews and maintain incident response procedures to address any potential data breaches promptly. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. While we take every reasonable precaution, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your ph 360 account and to keep your login credentials confidential.

8. Changes to This Policy

ph 360 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify registered players through the platform or by email to the address on file. The effective date at the top of this page will always reflect when the policy was last updated. We encourage you to review this page periodically so you remain informed about how we handle your personal data. Continued use of the platform after the effective date of any update constitutes your acceptance of the revised policy. If you have questions about any changes, please contact our support team before continuing to use the platform.

9. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ph 360 handles your personal data, please reach out to our support team at [email protected]. We are committed to responding to all privacy-related enquiries promptly and in a manner that respects your rights as a player in the Philippines. For general questions about how the platform works, our FAQ page is a helpful starting point. If your concern relates to responsible gaming or account limits, please visit our Responsible Gaming page for dedicated guidance and support resources.

Common Privacy Questions

Quick answers to what Filipino players most often ask about data and privacy on ph 360.

No. ph 360 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We share your data only with trusted service providers who help us operate the platform — such as payment processors and identity verification partners — and only to the extent necessary for them to perform those services. All such partners are contractually required to protect your data and are prohibited from using it for any other purpose. We may also disclose data to Philippine regulatory or law enforcement authorities where legally required. Your privacy is a core commitment, not an afterthought.

You can submit a data access or deletion request by emailing our support team at [email protected] with your registered account details and a clear description of what you are requesting. We will acknowledge your request promptly and respond within a reasonable timeframe in line with applicable Philippine data protection law. Please note that certain data — particularly transaction records and identity verification documents — may be subject to mandatory retention periods under Philippine financial regulations, which means we may not be able to delete all data immediately upon request. We will always explain clearly what we can and cannot action and why. Your rights as a data subject are taken seriously at ph 360.

Identity verification is a legal requirement for online gaming platforms operating in the Philippines. We collect a copy of a valid government-issued ID to confirm your identity, verify that you are of legal age to use the platform, and comply with anti-money laundering regulations. Your ID document is handled securely, stored in encrypted form, and accessed only by authorised personnel for verification purposes. We do not use your ID for any purpose beyond what is required for compliance and account security. Once your identity has been verified, your document is retained only for as long as required by law.

Yes. If you have opted in to receive promotional communications from ph 360, you can withdraw that consent at any time by contacting our support team at [email protected] and requesting to be removed from our marketing list. Please note that even after opting out of marketing emails, we may still send you essential account notifications — such as security alerts, withdrawal confirmations, and updates to our terms or privacy policy — as these are necessary for the operation of your account. Opting out of marketing will not affect your ability to use the platform in any way. We aim to process all opt-out requests promptly.

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